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Policy Manual
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ADMINISTRATIVE ISSUES
Work Units

31-7-1.2
Supervisory Responsibilities: Supervisory Conferences

Policy

The purpose of supervision is to provide guidance and case direction to Area Office Social Workers to assure progress toward case goals, and the appropriate and timely delivery of services to the families and children served by DCF, in accordance with the provisions of their Treatment Plan.  

Area Office Social Work Supervisors must:

·          document the steps necessary to achieve permanency on each case under their supervision

·          know the quantitative aspects of the service delivery of Social Workers including, specifically, the frequency of contact by workers with their cases 

·          document and approve the plan for Social Workers’ contacts for each case under their supervision 

·       have knowledge of the service plan for the family and assure that services are 
      delivered in accordance with the plan.
Supervisory Conferences

Social Work Supervisors shall conduct regular, consistent supervision so that each case under their purview has a documented supervisory conference a minimum of once each month.

The supervisory conference discussions shall include, but not be limited to, the following topic areas:

·          safety and risk assessment

·          steps necessary to achieve permanency including concurrent planning, relative search, and community supports

·          consultation needs

·          assessment of the adequacy of existing services, including cultural and linguistic needs

·      any need for a change in services in order to promote the well-being of the family
      and/or children

·          assessment of the Department’s efforts to engage the family, and the family’s willingness and capacity to engage in their own treatment

·          determination of the necessity for implementing any legal action

·       the development of a work-plan, as necessary, to guide and reinforce necessary and
      timely actions expected by the Social Worker.
Supervisory Responsibilities for Case Management

It is the Area Office Social Work Supervisor’s responsibility to:

·          implement all necessary systems to assure that he/she is knowledgeable of both quantitative and qualitative aspects of his/her Social Workers’ performance

·       take necessary action, in consultation with management, to establish a plan of
      remediation for performance that does not meet existing standards.
Supervisor’s Responsibilities for Workforce Development

It is the Area Office Social Work Supervisor’s responsibility to assure:

·          a formal quarterly review of Social Workers’ performance as a vehicle that will contribute to their annual performance appraisal

·          performance is evaluated in comparison to established agency standards

·       part of supervision is dedicated to the Social Workers’ professional development,
      including identifying and arranging for training, and other developmental activities
      designed to
enhance their competencies.
Required Record Keeping

Area Office Social Work Supervisors shall document all supervisory conferences in the following manner:

·          utilizing LINK (Supervisory Conference Narrative) to record all case specific supervisory conferences, which shall include a summary of the supervisory conference discussion, decisions and directives, and

·       maintaining a written record of all supervisory conferences related to Social Workers’
      performance.  This record shall be kept in a secure location only accessible to the Area
      Office Social Work Supervisor. 

               Connecticut Department of Children and Families       Effective Date:  August 15, 2005 (Revised)