| Responsibility for Recording Case Narratives |
All regional office staff, including workers, supervisors,
managers and Regional Resource Group personnel, shall document information related to
their work with children and families in LINK Case Narratives, as specified below. |
| Case Narrative Categories |
There are four (4) main categories of Case
Narratives in LINK:
- Case Activity Notes
- Legal
- Medical/Mental Health
- Juvenile Justice.
Each category consists of several sub-categories,
as specified in LINK. |
| Case Narrative Requirements |
Events related to work with children and
families which shall be recorded in LINK case narratives include, but are not limited to,
the following:
in-person contacts
behavioral and health care visits
telephone calls
conferences
consultations
other case related activities
decisions, including supervisory and managerial decisions and
directives, and
transfer and closing summaries.
Each occurrence of the above events must be recorded as a separate
narrative entry.
The narrative entry shall
be related to a particular case
record the type, purpose and outcome of the event(s), the person(s)
involved, related observations and date of occurrence
be recorded in a clear, concise, factual manner, and
be entered into LINK within five (5) working days of the occurrence.
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