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Policy Manual
COURTS
Service of Process

46-3-33.3
General Procedures

Policy The following procedures detailing eight steps are intended to provide a basic structure for ensuring the timely and accurate processing of service of process activities.

Note: Regional management may elect to modify specific procedures depending upon staffing patterns and the regional court practices.

Step 1 A designated staff person delivers the petitions to the court.

Exception: Social Workers, with the approval of their supervisor and, in conjunction with the assigned Assistant Attorney General, files petitions for an Order of Temporary Custody.

Step 2 The Court Clerk date stamps the documents; hand writes the hearing date(s), return dates (Order for Summons and Order of Hearing), and the date the petition must be served by.
Step 3 The Court Clerk places the petitions to be served in a basket labeled "Petitions To Be Served - DCF Office Name." All other documents are to be placed in a second "DCF Office Name" basket.

Note: These procedures may vary depending upon regional court practice.

If..., Then, the Court Clerk
an Order of Temporary Custody petition will give the documents back to the Social Worker for delivery to the person coordinating Service of Process.

Note: Every effort shall be made to serve O.T.C.’s within 24 hours.

the petition (except O.T.C.’s) originates from a non-primary Department office; e.g., Hartford court receives a petition from the Manchester office mails the service documents to the person coordinating Service of Process.
Step 4 The designated staff person picks up the documents from the court every work day and delivers the contents to the person coordinating Service of Process that same day.
Step 5 The person coordinating Service of Process reviews all service documents for accuracy and logs the petitions and delivers other mail to the Paralegal. The Paralegal or a designated Office Assistant distributes the mail.

Note: If discrepancies are evident, the person coordinating Service of Process shall contact the Court Clerk to clarify what needs to be done.

Step 6 The person coordinating Service of Process prepares the paperwork for service, including the attachment of concise instructions for the sheriff.

 

If..., Then, the person coordinating Service of Process
the parents’ or legal guardians’ whereabouts are known within the county
  • prepares the documents for "in-hand" service
  • places the service documents in the "To Be Served" basket for pick-up by the sheriff after a telephone confirmation
  • OR, if time permits, mails the service documents to the sheriff
  • OR designates a Social Services Assistant to deliver the service documents to the sheriff.
the parents’ or guardians’ whereabouts are unknown
  • prepares the documents for publication service
  • by Certified Mail, mails the Order of Notice documents to the newspaper with general circulation in the town/city of the parents’/guardians’ last known address.

Important Note: The Superior Court for Juvenile Matters Court Clerk’s address must appear as the return address on the green card. The child’s name (first initial/last name; i.e., K. Doe) and hearing date must appear on the bottom left corner of the green card for case referencing.

an out-of-county service within Connecticut is necessary
  • prepare the documents for "in-hand" service
  • if time permits, mails the service documents to the appropriate out-of-county sheriff. An initial telephone call is recommended (necessary for Litchfield County)
  • OR designates a Social Services Assistant to deliver the documents to the out-of-county sheriff.
the parents’ or guardians’ address is known out-of-state
  • prepares the documents for certified mail service
  • places the documents in the "To Be Served" basket for pick-up by the sheriff after a telephone confirmation
  • OR, if time permits, mails the service documents to the sheriff
  • OR designates a Social Services Assistant to deliver the documents to the sheriff.

Note: In the case of a Termination of Parental Rights, the judge may order the petition served in-hand, in which case, an out-of-state sheriff would need to be found and the documents mailed to him/her for service.

 

Step 7 The sheriff serves the documents to the appropriate parties.

 

If..., Then, the
the sheriff is successful in serving the parties
  • sheriff delivers the Return of Service to the Court Clerk
  • sheriff delivers or mails a copy of the Return of Service (name of child written on the top) and invoice to the person coordinating Service of Process
  • the person coordinating Service of Process gives a copy of the Return of Service to the Social Worker for inclusion in the uniform case record.
the sheriff is unsuccessful in serving the parties due to an incorrect address or inability to locate the parties
  • sheriff notifies the Court Clerk and the person coordinating Service of Process of the unsuccessful attempt
  • sheriff and Social Worker complete diligent search affidavits
  • person coordinating Service of Process questions the Social Worker regarding the parents’/guardians’ whereabouts to determine the need for either re-serving the petition or filing a Motion for Order of Notice.
the parents’/guardians’ whereabouts become known after the service deadline (less than 14 days prior to the hearing), or after the scheduled hearing date, the court may order the parent to be re-served
  • the person coordinating Service of Process will begin the service process after receiving the Order of Summons or Order of Hearing from the court.

Note: A copy of the petition or order (commitment, T.P.R., O.T.C., etc.) and Summary of Facts must be served with the summons.

  • Social Worker may need to file a Motion of Certified Mail for an out-of-state party.
Step 8 Upon receipt of the Return of Service copy and invoice, the person coordinating Service of Process
  • processes payment to the sheriff in LINK
  • files the Return of Service and Invoice for record-keeping purposes.

Connecticut Department of Children and Families Effective Date: March 17, 1997 (New)


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