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Health Care Complaints

 

Consumers and their families may file complaints about health care providers or facilities with the Connecticut Department of Public Health.

If your complaint is in regard to care provided by an individual health care practitioner (i.e. doctor, nurse, chiropractor, etc.) you may send written documents to:

Practitioner Licensing and Investigations Section
Connecticut Department of Public Health
410 Capitol Ave., MS# 12 INV

P.O. Box 340308
Hartford, CT 06134-0308

Phone:  (860) 509-7552

Fax:  (860) 509-7535

email:  oplc.dph@po.state.ct.us

 

If your complaint is in regard to care provided by institutions or agencies (i.e. hospitals, nursing homes, home health care, laboratories) you may send written documents to:

Facility Licensing and Investigations Section

Connecticut Department of Public Health
410 Capitol Ave., MS# 12 HSR

P.O. Box 340308
Hartford, CT 06134-0308

Phone:  (860) 509-7400

Fax:  (860) 509-7538

Click here for the PDF Format Consumer Guide to DPH's Complaint Investigation and Hearing Process for more details.

The Connecticut Department of Public Health also maintains the Medicare Home Health Hotline to receive complaints specifically about home health services. The toll free number is: (800) 828-9769.

 

Nursing Home Information

Copies of the Nursing Home Facilities publication may be purchased by contacting the Department at 860-509-7400.

The Health Care Financing Administration's (HCFA) Nursing Home Database contains information on every Medicare and Medicaid certified nursing home in the country. This website enables you to
get additional information about nursing homes.  Click here for more information on Comparing Nursing Homes.

 

Additional Websites for Information

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